FAQs

1. What qualifications and experience do I need to apply for work with Community Living Australia?

All positions at Community Living Australia require different types of qualification and experience as relevant to the role itself. You will find this information located in the 'Skills & Experience' section towards the end of each Position Description.

Specifically for the role of Support Worker we look for the following qualifications:

  • Certificate III in Individualised Support (Disability) and/or equivalent
  • DCSI Child-Related Clearance
  • First Aid Certificate and CPR
  • Child Safe Environments Certificate
  • Manual Handling Certificate
  • Medication, Midazolam and Epilepsy Certificate


2. How do I apply for a position with Community Living Australia?

Simply go to the 'Current Vacancies' page on this website to see what positions we currently have available. If one is of interest to you complete the online application form.


3. Do I need to undertake any specific checks or gain any specific security clearances?

All employees are required to obtain and maintain a DCSI Child Related Clearance, along with a current First Aid, CPR and Child Safe Environment Certificate (as relevant to their position). You will need to complete these checks and training prior to commencement of work and as they are due throughout your employment.


4. What is it like to work for Community Living Australia?

See our Employee Testimonials.


5. Will I need to do shift work?

This is determined by the role you are appointed to. Some roles, such as support work are shift work roles and shift times range from early morning shifts, day shifts, afternoon shifts, and sleepover shifts. Shifts can also occur on weekdays, weekends and public holidays. This will be discussed with you as part of the selection process however being available for a wide variety of shifts will assist to maximise the hours available to you.


6. What do I do in my first few shifts?

You will participate in our 'getting started' on-boarding process. This process is designed to give you the best opportunity for success in your new role. This will include completing our online training program and might include such things as completing 'shadow' shifts within the location where you are placed. You will receive orientation into location(s) and be mentored by your Team Leader and other experienced staff.


7. Is there opportunity for career progression?

Community Living Australia provides career pathways for employees. Whenever possible, we support employees through enhanced training opportunities, in order to increase skills and provide opportunities for career development within the organisation. Opportunities to progress into higher roles from a Support Worker include:

  • Team Leader
  • Senior Team Leader
  • Regional Manager
  • Project Participant
  • Volunteering at Events / Fundraising


8. What is your employment process?

  • Position Advertised
  • Written application reviewed and shortlisted
  • Assessment and shortlist (if applicable)
  • Interview and Reference Checks
  • Offer of Employment (if deemed suitable)


9. Do you provide training and education opportunities/pathways?

We encourage all of our Support Workers to obtain a Certificate III in Individualised Support (Disability) to ensure we are providing best practices across our services. As a values-based organisation we aim to help you better your knowledge and skills by offering the following training and workshops:

  • Medication, Midazolam and Epilepsy
  • Manual Handling
  • Person-centred Support
  • Mental Health First Aid
  • Resilience Training
  • Alternative Communication and Prologuo 2 Go
  • Positive Behaviour Support (as applicable)
  • Person Centre Active Support (as applicable)
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