Welcome once again to our quarterly newsletter.
This newsletter coincides with a time that has been particularly challenging for our community at a global, national, state and local level — due to the unfortunate reality of the COVID-19 pandemic.
From the outset, we have worked hard to ensure that the health and wellbeing of our clients, employees and broader community during this time is our utmost priority.
We acted quickly to protect clients, their families/carers and our team from the spread of the virus. We suspended non-critical services, responded to the essential needs of clients as they changed, implemented additional safety measures, trained all our staff in infection control, implemented initiatives for the safety, wellbeing and retention of our team, created a COVID-19 response team to answer queries and provide advice and maintained regular communication to ensure everyone is informed and safe.
The temporary changes to some of our services, while necessary, have been difficult for us all. We understand that the circumstances have been frustrating for some; I thank everyone for their understanding and patience.
Our current focus is on reinstating services whilst acknowledging that some may require ongoing review to maintain everyone’s safety and wellbeing.
At times like this, it’s important to acknowledge the good news in our community. You will see how some of the people within our community have in fact thrived during the pandemic.
I would like to take this opportunity to thank my team for their ongoing commitment and professionalism. I am proud to work alongside you.
I appreciate and thank the clients, families and employees, that I have spoken to directly, to see how they are and get first-hand feedback. I have been delighted with the creative ways our team has supported people to continue to be engaged, learn new skills and thrive in uncertain times.
If you have any questions regarding COVID-19 or Community Living Australia’s response to the pandemic, please contact our COVID-19 Response Team by email at email@example.com or by phone on (08) 8536 5881.