Feedback & Complaints
We value your feedback — both positive and constructive, and any complaint you may have. It helps us to improve our services and the way we support you. If you have any feedback or complaints you would like to provide to us, please complete the form below.
You can also contact the NDIS Quality and Safeguards Commission (NDIS Commission) directly by:
Calling 1800 035 544 (free call from landlines) or TTY 133 677
Completing a complaint contact form
Stopline Whistleblowing Service
For past and present employees, their families, volunteers and contractors
At Community Living Australia, we aim for the highest standards in all we do. We encourage people to speak up if they see something that isn't right. We understand there might be times when you want to remain anonymous or speak to an objective third party, so we have contracted Stopline Whistleblowing Service. You can make a report to them 24/7.
After you make your report to Stopline, they will pass on your report to:
- Karin Barry, Director - Business Services
- Nicole Smith, Director - People and Culture
- Tina Till, Director - Client Services.
They have had special training in receiving and managing whistleblowing reports. You can tell Stopline if you do not want any of these people to receive your report. You can also choose to remain anonymous.